These FAQs set out the general terms and conditions that apply to the BOZAR FRIENDS membership package as from the 18-19 season.

What is BOZAR FRIENDS? Where can I find out more? 
BOZAR FRIENDS are friends of the Centre for Fine Arts. By becoming a member of the BOZAR community, you are supporting the institute's artistic project. You – and only you, as your card is strictly personal and non-transferable - will be entitled to special privileges at the Centre, including the opportunity to take part in exclusive activities and enjoy a wide range of benefits of all kinds. You will benefit from a 10% discount on the ticket price for all BOZAR MUSIC concerts, and special rates for all other BOZAR events (EXPO, DANCE, CINEMA, THEATRE, LITERATURE, AGORA). No discount applies to PARTNER EVENTS, in other words, events organised by third parties.

How many tickets can I buy with my card? 
You can buy tickets for as many events as you like, provided that you yourself are the beneficiary, and for as long as your card is valid. Please note that the 10% discount is only valid on your personal ticket.

How can I keep up to date with BOZAR FRIENDS offers?
As a BOZAR FRIENDS, you can take advantage of a whole range of exclusive benefits. These can be viewed on www.bozar.be/friends. For new offers, advantages or special invitations to exhibition openings, events or open rehearsals, additional information will be sent to you by email. If you do not receive our newsletters, please send your email address to friends@bozar.be.

How do I become a BOZAR FRIENDS? 

The BOZAR FRIENDS membership program is under review and is not currently available for sale. If you have any questions, please contact us at friends@bozar.be. We apologise for the inconvenience.

When and how will I receive my BOZAR FRIENDS card? Is it valid straight away? 
You can collect your BOZAR FRIENDS card at the ticket office. The BOZAR FRIENDS card is valid from the date of purchase. BOZAR FRIENDS benefits only apply to events taking place during the membership period.

If you order your BOZAR FRIENDS card online, you become a member upon payment, even if you have not yet collected your card at the box office. You will then be able to benefit directly from the 10% discount on tickets using the username and password created to order your BOZAR FRIENDS card.

The museum pass card offered with the Friends card is to be picked up at the box office. To activate it, you must register your Museum Pass online. For more information on the Museums Pass, you can also refer to their FAQ.

Must I always have my BOZAR FRIENDS card with me? 
To take advantage of the BOZAR FRIENDS benefits, you must be able to present your membership card. As the card is strictly personal and non-transferable, you may not, under any circumstances, use a card belonging to another BOZAR FRIENDS or allow someone else to use yours. The Centre for Fine Arts reserves the right to check your identity.

What happens if my BOZAR FRIENDS gets lost or stolen? 
If your card gets lost or stolen, you must immediately inform the Centre for Fine Arts by sending an email to friends@bozar.be or calling +32 2 507 82 00. The Centre for Fine Arts will send you a new card as quickly as possible, but will charge you for the administrative costs (€5). 

How long is the BOZAR FRIENDS card valid for? How do I renew it? 
Your BOZAR FRIENDS card is valid for one year from the date of purchase. You can renew your card via www.bozar.be/friends or on-site at BOZAR TICKETS.

Is it possible to buy tickets online using a BOZAR FRIENDS card? 
Yes, you can buy tickets online.

Is it possible to cancel my BOZAR FRIENDS card? 
Yes, but the subscription will not, under any circumstances, be refunded. Memberships are not automatically renewed. 

Who can benefit from the special BOZAR FRIENDS rates?
Anyone who purchases a BOZAR FRIENDS card can immediately take advantage of its various benefits, and can continue to do so for as long as the card is valid. BOZAR FRIENDS benefits only apply to events taking place during the membership period. 

Can BOZAR FRIENDS discounts be used in conjunction with other BOZAR offers? 
The BOZAR FRIENDS discount cannot be used in conjunction with other BOZAR reductions.
The discount only applies to the holder of the BOZAR FRIENDS card, which is strictly personal and non-transferable. It is not possible, therefore, to buy more than one ticket for any given event. If you already have a ticket for a concert that will take place during your subscription period, it is not possible to take advantage of your BOZAR FRIENDS benefits when buying another ticket for the same concert.

Can a BOZAR FRIENDS card be revoked? 
The Centre for Fine Arts reserves the right, where it has reasonable grounds to believe that the information provided by you is inaccurate, incomplete or obsolete, to block or revoke your BOZAR FRIENDS card (more information: privacy disclaimer).