These FAQs set out the general terms and conditions that apply to the BOZAR FRIENDS membership package as from the 17-18 season.
What is BOZAR FRIENDS? Where can I find out more?
BOZAR FRIENDS are friends of the Centre for Fine Arts. By becoming a member of the BOZAR community, you are supporting the institute's artistic project. You – and only you, as your card is strictly personal and non-transferable - will be entitled to special privileges at the Centre, including the opportunity to take part in exclusive activities and enjoy a wide range of benefits of all kinds. You will benefit from a 10% discount on the ticket price for all BOZAR MUSIC concerts, and special rates for all other BOZAR events (EXPO, DANCE, CINEMA, THEATRE, LITERATURE, AGORA). No discount applies to PARTNER EVENTS, in other words, events organised by third parties.
How many tickets can I buy with my card?
As many tickets as you like, provided that you yourself are the beneficiary, and for as long as your card is valid.
How can I keep up to date with BOZAR FRIENDS offers?
As a BOZAR FRIENDS, you can take advantage of a whole range of exclusive benefits. These can be viewed on www.bozar.be/friends. For new offers, advantages or special invitations to exhibition openings, events or open rehearsals, additional information will be sent to you by email. If you do not receive our newsletters, please send your email address to email@example.com.
How do I become a BOZAR FRIENDS? How much does it cost? When can I join? Nothing could be simpler, two new ways, even more practical than before, are available to you:
- Automatic (and free) membership for one year for each person with a MUSIC subscription
- Only valid for subscriptions taken out between 19 March and 26 April 2017
- Only valid for subscriptions worth over €80
- Validity of the card: from 1 September 2017 to 31 August 2018
- Or flexible membership, which means you can join the prestigious circle of BOZAR FRIENDS at any point during the season for
- €80 per person aged 26 or above
- €140 for two people domiciled under the same roof
- €10 for under 26 year olds
- Duration of 1 calendar year
When and how will I receive my BOZAR FRIENDS card? Is it valid straight away?
You can collect your BOZAR FRIENDS card at the ticket office or have it sent to you. The BOZAR FRIENDS card is valid from the date of purchase. BOZAR FRIENDS benefits only apply to events taking place during the membership period.
Must I always have my BOZAR FRIENDS card with me?
To take advantage of the BOZAR FRIENDS benefits, you must be able to present your membership card. As the card is strictly personal and non-transferable, you may not, under any circumstances, use a card belonging to another BOZAR FRIENDS or allow someone else to use yours. The Centre for Fine Arts reserves the right to check your identity.
What happens if my BOZAR FRIENDS gets lost or stolen?
If your card gets lost or stolen, you must immediately inform the Centre for Fine Arts by sending an email to firstname.lastname@example.org or calling +32 2 507 82 00. The Centre for Fine Arts will send you a new card as quickly as possible, but will charge you for the administrative costs (€5).
How long is the BOZAR FRIENDS card valid for? How do I renew it?
Your BOZAR FRIENDS card is valid for one year from the date of purchase.
Is it possible to buy tickets online using a BOZAR FRIENDS card?
Yes, you can buy tickets online.
Is it possible to cancel my BOZAR FRIENDS card?
Yes, but the subscription will not, under any circumstances, be refunded. Memberships are not automatically renewed.
Who can benefit from the special BOZAR FRIENDS rates?
Anyone who purchases a BOZAR FRIENDS card can immediately take advantage of its various benefits, and can continue to do so for as long as the card is valid. BOZAR FRIENDS benefits only apply to events taking place during the membership period. The card costs €80 per year; those under 26 years of age benefit from the special rate of €10.
What benefits and discounts does a BOZAR FRIENDS card offer? Is the card valid for all events?
When you purchase a BOZAR FRIENDS card, you become a privileged member of BOZAR. You personally will be able to take advantage of a whole range of benefits. In addition to the 10% discount on BOZAR MUSIC concerts, which can be used in conjunction with other BOZAR offers (except for group rates), you benefit from free and unlimited entry to the exhibitions from Tuesday to Friday and a weekend discount. You will also be invited (limited availability) to exhibition openings, open rehearsals and the annual presentation of the BOZAR MUSIC season. Not only that, but many other surprises lie in store throughout the year.
For information, the 10% discount applies to all BOZAR MUSIC concerts, and you benefit from a special rate for BOZAR EXPO, THEATRE, DANCE, LITERATURE, AGORA and CINEMA events. No discount applies to some of our co-productions or to PARTNER EVENTS, that is, events organised by third parties.
Can BOZAR FRIENDS discounts be used in conjunction with other BOZAR offers?
Yes, the BOZAR FRIENDS discount is applied after any other applicable BOZAR reductions, with the exception of group rates. But the discount only applies to the holder of the BOZAR FRIENDS card, which is strictly personal and non-transferable. It is not possible, therefore, to buy more than one ticket for any given event. If you already have a ticket for a concert that will take place during your subscription period, it is not possible to take advantage of your BOZAR FRIENDS benefits when buying another ticket for the same concert.
What discounts are there for people over 67?
If you are 67 or over, we recommend that you become a BOZAR FRIENDS in order to take advantage of the various benefits offered by the card. There are no discounts for seniors.
What discounts are there for people under 26?
If you are under 26 years of age, you can take advantage of the special prices applicable for people of your age. If you buy a BOZAR FRIENDS card for €10, you will also be able to take advantage of all the benefits offered by the card. Accordingly, the 10 % discount for holders of a BOZAR FRIENDS card can be used in conjunction with the prices for those under 26.
Can a BOZAR FRIENDS card be revoked?
The Centre for Fine Arts reserves the right, where it has reasonable grounds to believe that the information provided by you is inaccurate, incomplete or obsolete, to block or revoke your BOZAR FRIENDS card (more information: privacy disclaimer).