Safety measures COVID-19
1. Come early
We will open our doors 1 hour before the start of the event so you can enter safely and within the rules of social distancing.
2. Check your entrance
The Centre for Fine Arts now has four different entrances. A letter code on your ticket indicates which is your entrance: A, B, C or D.
Expositions: Entrance A
Chamber Music Hall and Studio: Entrance B
Hall Henry Le Boeuf: Entrance A (until 29.10.2020)
3. Entrance = Exit
After the concert you leave the venue the same way you entered. To ensure that the rules of social distancing can be respected the audience will be asked to leave the venue in stages.
4. Bring your face mask
Face masks are obligatory in the building - before, during and after the event for all visitors over the age of 12.
5. Your seat is safe
Don’t worry: we have devised our floorplans so that every designated seat respects the rules of social distancing.
6. Digital concert programmes
We do not sell any paper concert programmes. For most concerts you can find your free programme on the webpage of the event. We offer two versions: one you can print at home and one you can consult during the performance on your smartphone (low light version).
7. No cloakrooms
Our cloakrooms are closed. You can exceptionally bring your coat and your umbrella into the concert hall.
8. Extra toilet facilities
We have extended our toilet facilities. The colour indicated on your ticket and the signs around the concert hall will guide you to your designated bathroom area.
9. No intermissions
All our events are without intermission.
10. Drinks and snacks
The bar, Café Victor and BOZAR RESTAURANT are temporarily closed.
Group visits (with or without a guide) are only allowed with reservation. Check out our FAQs for groups for more information.
Visiting our Exhibitions in Corona Times
Find here more information on the corona maesures in the Centre for Fine Arts to prepare your visit to our exhibitions.
Buy your ticket online on the exhibition web page.
Discount rates will be checked at the entrance. Payment via debit or credit card. The e-ticket(s) will be sent to you after payment.
Do you own a museumPASSmusées?Then you can book your free ticket online!
You will receive a confirmation email and you can pick up your ticket on the day of your visit at Bozar. There you also have to present your confirmation email and your museumPASSmusées. Please note that you can only visit one exhibition per day with your museumPASSmusées.
If you are unable to attend, please send us an e-mail to email@example.com or reach our call centre on 025078200.
You need proof of document for discount rates. You can send it via mail to firstname.lastname@example.org or provide it when you collect your ticke(s) at Bozar Tickets.
Our ticket shop will let a limited number of visitors in at a time and is only accessible if you are wearing a face mask. You cannot purchase tickets at Bozar Tickets, only collect pre-ordered tickets.
In order to restrict the number of people in a space, you will need to select a time slot of your choice when buying your ticket. The last visitors are admitted at 5 pm. Make sure you arrive at the exhibition promptly at the time indicated on your ticket.
It is not possible to change, to swap or to cancel your timeslot. For safety measures, latecomers can be refused access.
You don’t have to print out your e-ticket; bring it ‘digitally’ on your smartphone.
Bring your face mask. Wearing a face mask is compulsory in the Centre for Fine Arts.
When visiting our exhibitions, there is limited availability in the cloakroom and locker room.
Hand sanitizer will be available at the entrance to Bozar.
We scan your e-ticket, preferably on your smartphone, at the entrance to the exhibition.
Toilets are available. They, and other sensitive areas such as handles, are cleaned and disinfected regularly by our team.
Wear a face mask and observe the rules of social distancing:
- Keep a distance of at least one-and-a-half metres from others. We have provided signage that will help you to do this, and our stewards will also keep an eye on things. A set route guides you smoothly through the exhibition.
- Wearing a face mask is compulsory. Bozar cannot provide face masks at the moment but you can buy them from Brussels Central Station or the nearby Pharmacy at Ravensteinstraat 52.
For your safety, printed visitor guides are not available but you can conveniently access them on the app, the website or via the QR codes in the exhibitions.
Would you like to take home a catalogue, postcard or another nice item? The Bozar Bookshop is open. Of course, the same measures apply here as in the ticket shop and the exhibition spaces. Bozar Café Victor is open again. From 9 June onwards, you will be able to dine inside again at Café Victor and Bozar Restaurant.
We can’t wait to see you again!
Visit & Learn
Looking for exciting activities for young and old, alone or in a group? Discover our wide range of visits and learning opportunities.
With Kids and Youngsters
Eat ✕ Drink ✕ Shop
Bozar Café Victor
Bozar Bookshop by Walther König
After your visit
A suggestion, a comment or a complaint about our services?
A suggestion, a comment or a complaint about our products, the quality of our services or the way you are addressed by our staff? Do not hesitate to let us know. In order to handle your complaint effectively, we ask you to complete the form opposite. An acknowledgement of receipt will be automatically sent to you. You will receive a customized response within 30 days.
Are you unsatisfied with the response?
You can lodge a second-line complaint with the Federal Ombudsman: electronically via http://www.mediateurfederal.be/homepage, by e-mail via email@example.com, or by post on the address 48 (6) Rue de Louvain - 1000 Brussels. For any further information, you can call the free number 0800 99 962.